How to Fix iPhone Error 4013? When you restore your iPhone or update the operating system, you do not want to see error 4013. This tells you the device cannot be restored. It may seem like a huge problem, especially since you cannot use your phone until it is fixed, but it is relatively simple to fix. Find out what causes iPhone error 4013 and how you can fix it.
This article applies to all iPhone, iPad, and iPod touch models with recent versions of the iOS operating system.
Do you need help with a different iPhone error code? We have articles on how to fix iPhone error 53, how to fix iPhone error 3194, and how to fix iPhone error 3259.
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Causes of iPhone Error 4013
iPhone Error 4013 is commonly referred to as iPhone Error 4013, but that’s not technically accurate. Any device running iOS is susceptible to this error, including the iPhone, iPad, and iPod touch.
When updating iOS or restoring an iPhone from a backup, the error occurs. A similar problem may occur if the device disconnects from iTunes, or if iTunes is unable to prompt the device to complete the update or restore process. Typically, this is the result of a software bug, however, in some cases, it may be the result of a hardware failure.
If you receive the following message from iTunes, you’re experiencing this error:
The iPhone [device name] could not be restored. An unknown error occurred (4013).
Also, you may see errors 9, 4005, and 4014. Because all four errors are closely related, the steps in this article can be used to fix them all.
How to Fix iPhone Error 4013
The solution to this error doesn’t have to be a huge hassle. Follow these steps, in this order, to fix an iPhone error 4013:
- Update iTunes to the latest version. Software is the most common cause of iPhone error 4013. iTunes is essential for both restoring and updating, so you must have the latest version. An out-of-date version of iTunes could be causing this error. You may be able to fix it by updating the software. Please update iTunes and try again.
- Force restart the iPhone.A seemingly difficult problem with an iOS device can be resolved by restarting it. Sometimes the problem is a temporary software glitch that can be solved by restarting the computer. A force restart or hard reset is a more comprehensive reset in this case. If necessary, restore or update the device again.
- If necessary, connect the device to iTunes and download the latest iOS update. Connect the device to a computer using a USB cable if the error hasn’t been fixed after completing the first two steps. If you do this, iTunes will ask if you want to update or restore your device. Select Update.Make sure you select Update during this step. This reinstalls the operating system without affecting any data. Selecting Restore will delete all your data.
- Check for and install updates on your Mac or PC.In the same way that an older version of iTunes may have caused error 4013, there might also be a software update you need to install on your Mac or PC. Install any available operating system updates, and then try again.
- Try a different USB cable. iPhone error 4013 can be caused by hardware failure. The iOS device may be disconnected from iTunes, or iTunes may not be able to communicate with the device due to a faulty cable connecting the device to the computer. Replace the cable with another cable you know works and see if that helps.
- Restore using a different computer.A hardware problem may also be the cause of the error in this scenario. If it is not the USB cable, it could be the USB port or a different hardware problem with the computer. Because this is a difficult problem to diagnose, it’s a good idea to restore or upgrade your device to a new computer.
- Visit the Apple Genius Bar for assistance.In the event that you have tried everything and have been unable to resolve error 4013, please contact Apple. It is possible that you now have a more serious problem that can only be resolved by someone with access to top training and repair options.
You should be wary of websites that sell software that claims to fix iPhone Error 4013. Some of these services may be able to help you, but you do not need them. There are many ways to correct the error, and none of them involve paying a third party.
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FAQs
What does error 9, 4005, 4013, or 4014 mean on an iPad or iPod?
These error codes may appear if a problem occurs during the process of updating your device or restoring it from a backup.Is there a list of iPhone and iPad error codes and their meanings?
If you see an error code, refer to Apple’s table of error codes and links for explanations and possible solutions. Generally, the first thing to try is to update the device’s operating system if it’s out of date.